By Odin.Aramina 2009-03-30 14:23:40
I've been on both sides of this one, and I have given gil back sometimes but not all.
In the case of 100k for a 10k item, I gave them a refund, but I made them do it in person.
In the case of someone paying 1k for a single crystal, I told them they spent more than 1k worth of time to bother me over it, and to suck it up and consider it gil well spent learning to be careful.
When I messed up and paid too much for something, I just let it go. I actually sent the person a /tell and said "hey, I hope those were magic crystals with a guaranteed HQ" and they sent me back a healty lol.